Terms of service

TERMS AND CONDITIONS

Last updated October 02, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Luminous Electric Company, LLC (“Company,” “we,” “us,” “our”), a company registered in Colorado, United States, at 2875 W Oxford Ave, Englewood, CO 80110.

We operate the website https://www.luminouselectricco.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

Contact:

📞 720-791-5505

📧 customercare@luminouselectricco.com

📬 2875 W Oxford Ave, Englewood, CO 80110

These Legal Terms constitute a legally binding agreement made between you (“you”) and Luminous Electric Company, LLC, concerning your access to and use of the Services.

By accessing the Services, you agree to be bound by these Legal Terms. If you do not agree, discontinue use immediately.

The Services are intended for users at least 18 years old.

We recommend that you print a copy of these Legal Terms for your records.

Our Services

Intellectual Property Rights

User Representations

User Registration

Subscriptions

Prohibited Activities

User Generated Contributions

Contribution License

Guidelines for Reviews

Third-Party Websites and Content

Services Management

Term and Termination

Modifications and Interruptions

Governing Law

Dispute Resolution

Corrections

Disclaimer

Limitations of Liability

Indemnification

User Data

Electronic Communications, Transactions, and Signatures

SMS Text Messaging

California Users and Residents

Miscellaneous

1. OUR SERVICES

The information provided when using the Services is not intended for distribution or use by any person or entity in any jurisdiction where such use would be contrary to law. You are solely responsible for compliance with local laws.

The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, GLBA, etc.). Do not use if such regulations apply.

2. INTELLECTUAL PROPERTY RIGHTS

We own or license all intellectual property rights in our Services, including source code, designs, and trademarks.

You are granted a non-exclusive, non-transferable, revocable license to access and use the Services for personal or internal business use.

You may not reproduce, distribute, or exploit our content without written permission.

Violating these rights terminates your license immediately.

3. USER REPRESENTATIONS

By using the Services, you represent that:

All registration information is true and current.
You have legal capacity and agree to these Terms.
You are not a minor.
You will not use bots or scripts.
You will not use the Services for illegal or unauthorized purposes.

4. USER REGISTRATION

You may be required to register. Keep your password confidential. We may change or remove usernames deemed inappropriate.

5. SUBSCRIPTIONS

Subscriptions automatically renew unless canceled.

You consent to recurring billing until canceled.

To cancel, email customercare@luminouselectricco.com.

Fee changes will be communicated per applicable law.

6. PROHIBITED ACTIVITIES

You agree not to:

Collect data without permission.
Mislead or defraud.
Circumvent security.
Harass, abuse, or threaten users.
Upload malicious code.
Reverse engineer or copy our software.
Use automated tools without authorization.
Compete with us using our Services.

Violations may result in suspension or termination.

7. USER GENERATED CONTRIBUTIONS

If you submit content (“Contributions”), you represent that:

You own the rights or have permissions to use it.
It does not infringe, harass, or violate any laws.

We may remove or edit Contributions at any time.

8. CONTRIBUTION LICENSE

By posting Contributions, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, display, and distribute your content in any format.

You retain ownership but waive moral rights.

9. GUIDELINES FOR REVIEWS

Reviews must be based on firsthand experience, avoid profanity or discrimination, and not be misleading.

We may accept or reject reviews at our discretion.

10. THIRD-PARTY WEBSITES AND CONTENT

We are not responsible for third-party websites or content linked to or from our Services.

Use third-party links at your own risk and review their terms.

11. SERVICES MANAGEMENT

We may monitor the Services, remove harmful content, and manage functionality as needed to protect our systems.

12. PRIVACY POLICY

Please review our Privacy Policy at:

https://www.luminouselectricco.com/policies/privacy-policy

By using our Services, you agree to it.

13. COPYRIGHT INFRINGEMENTS

If you believe content infringes your copyright, notify us immediately at the contact details above.

Misrepresentations may result in liability.

14. TERM AND TERMINATION

We may terminate or suspend your account at any time without notice for violations of these Terms.

You may not register a new account under another name after termination.

15. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify, suspend, or discontinue Services without notice.

We are not liable for any interruptions or downtime.

16. GOVERNING LAW

These Terms are governed by Colorado law, without regard to conflict-of-law principles.

17. DISPUTE RESOLUTION

Disputes will first undergo informal negotiation (30 days), then binding arbitration under the American Arbitration Association in Arapahoe, CO.

Exceptions: intellectual property claims, theft, privacy violations, or injunctive relief.

18. CORRECTIONS

We may correct errors or inaccuracies on the Services at any time without prior notice.

19. DISCLAIMER

Services are provided “AS IS.”

We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

We are not liable for errors, data loss, or third-party content.

20. LIMITATIONS OF LIABILITY

We are not liable for indirect, incidental, or consequential damages.

Our total liability will not exceed the amount paid by you in the past six months.

21. INDEMNIFICATION

You agree to indemnify and hold us harmless from claims or damages arising from your use of the Services or violation of these Terms.

22. USER DATA

You are responsible for all data transmitted or related to your use of the Services.

We are not liable for any data loss or corruption.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Services, you consent to electronic communications and agree that such communications satisfy legal requirements for written records.

24. SMS TEXT MESSAGING

By opting in, you consent to receive marketing texts.

Reply “STOP” to opt out.

Standard message and data rates may apply.

Support: customercare@luminouselectricco.com or 720-791-5505.

25. CALIFORNIA USERS AND RESIDENTS

Unresolved complaints may be directed to:

Consumer Affairs Division,

1625 North Market Blvd, Suite N112, Sacramento, CA 95834

Phone: (800) 952-5210 or (916) 445-1254

26. MISCELLANEOUS

These Terms constitute the full agreement between you and us.

If any part is deemed invalid, the rest remains enforceable.

No partnership or agency relationship is created.

27. CONTACT US

Luminous Electric Company, LLC

2875 W Oxford Ave

Englewood, CO 80110

United States